The Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 (the “Act”) requires Financial Service providers, including Credit Unions, to implement and operate measures to prevent Money Laundering and Terrorist Financing.

North Midlands Credit Union is legally required under the Act to obtain and hold identification documentation for all its members. We are obliged to maintain up-to-date information.

We understand that updating your identification might be a minor inconvenience if it’s currently expired.  However, please note that this verification process is an important measure in maintaining the security of your account.

What will this mean for our members?

From time to time, our staff will ask you to for updated identification. We may request this in order for you to complete a transaction.

Proof of Identity and Address Verification

What happens if I don’t provide documentation?

Unfortunately, if you do not provide the required documentation it may affect your ability to transact.

I am a member for years and well known to staff, why are you requesting this now?

Being well known to North Midlands Credit Union is not sufficient proof of identity – it is a legal requirement that NMCU need to seek to have a copy of your proof of ID and proof of address on file. Verifying our members ID’s by getting up to date information helps us prevent unauthorised account access and helps safeguard their funds and their personal information.

I have produced ID documents in the past; why am I being asked for them again?

We have reviewed our member records and have determined that we need to obtain up-to-date documentation from you.

What if I don’t have a passport or a driving licence?

Please speak to a member of our staff on what you can use for verifying your identity.